Instructions to set up your one time password in Meetingmax

What is multi-factor authentication?

Multi-factor authentication (MFA) requires a user to provide two or more verification factors to log in to an application. Passwords are the most common method of authenticating a sign-in to a computer or online service, but they’re also the most vulnerable to third-party attacks. Users often choose easy passwords and/or use the same passwords to sign in to various computers, applications, and services.
To protect against password vulnerabilities, MFA uses both a password and an additional verification one-time password (OTP) generated on a smartphone. You may have seen this on sites like Amazon, Facebook, or your bank. It’s common practice to increase security. Essentially we want to ensure that it is in fact you logging in to Meetingmax.

Multi-factor authentication in Meetingmax

Meetingmax has implemented multi-factor authentication to increase security and ensure we are not vulnerable to attacks by third parties trying to gain access to the Meetingmax application. The second-factor method that Meetingmax uses is a one-time password (OTP).
Below are instructions on how to set up your OTP in Meetingmax:

    1. Step 1
      Download the Google Authenticator application onto your smartphone.
      Google Authenticator on the App Store
      Google Authenticator – Apps on Google Play

    3. Step 2
      Upon your first log in to your Meetingmax System, you will be prompted to “Secure Your Account”.
      multi-factor authentication step 2

    5. Step 3
      Open the Google Authenticator app on your Smartphone. Add the second-factor authentication by scanning the QR code or entering the authentication key into Google Authenticator.multi-factor authentication step 3

    7. Step 4
      The next time you log into your Meetingmax System, you will be required to enter your password and the authenticator code found in the Google Authenticator application.multi-factor authentication step 4


Other Ways to Authenticate

Most password managers have an option to generate an OTP password instead of using the Google Authenticator application. In your password manager, under the login for Meetingmax, look for a space to add an Authenticator Key.

OTP alternative

We recommend using the Google Authenticator application on your smartphone as it is the most secure option!
If you are experiencing any issues logging in to Meetingmax please email

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